4 October 2017
Dear Valued Customer,
Please see below closing dates and other information we’d like to send through to you as we are approaching a very busy time of the year and will be ramping up our production line in order to continue supplying our products within a reasonable time.
Emails : Please direct your emails for certain requests as per below.
For quotes : Please email your quote to firstname.lastname@example.org
For orders : Please email your order to email@example.com
For queries : Please email your query to firstname.lastname@example.org
For creditors : Please email your query to email@example.com
For debtors : Please email your query to firstname.lastname@example.org
For custom design : Please email your request to email@example.com
Email response : 24 – 48 hours.
Lead time : Your support is very valuable to us but a “first come – first serve” policy will be strictly applied to all orders to keep it fair.
Collections : Please call the office on +27(0)21 981 0539 and speak to Carmen or Lucrezia to find out when your order will be ready.
Our courier : 3 – 5 working days.
Your courier : Please advise Carmen or Lucrezia regarding the name of the courier company you’re sending through to avoid any confusions.
Self collect : Anytime between 08:00 – 16:00 on Mondays – Thursdays and 08:00 – 14:30 on Fridays PROVIDED your order is ready for collection.
Factory Closed : 15th December 2017 – 15th January 2018.
Last Order date : 10th November 2017.
Last Date Courier can collect : 14th December 2017.
We thank you for your ongoing support, and are proud that you have made us one of the largest manufacturing lighting companies in South Africa.
David Janse van Rensburg