News & Updates

Orders and Closing Dates 2017

4 October 2017

Dear Valued Customer,

Please see below closing dates and other information we’d like to send through to you as we are approaching a very busy time of the year and will be ramping up our production line in order to continue supplying our products within a reasonable time.

EmailsPlease direct your emails for certain requests as per below.
For quotes : Please email your quote to greg@arclighting.co.za
For orders : Please email your order to sales@arclighting.co.za
For queries : Please email your query to carmen@arclighting.co.za
For creditors : Please email your query to creditors@arclighting.co.za
For debtors : Please email your query to debtors@arclighting.co.za
For custom design : Please email your request to david@arclighting.co.za

Email response : 24 – 48 hours.

Lead time : Your support is very valuable to us but a “first come – first serve” policy will be strictly applied to all orders to keep it fair.

Delivery
Collections : Please call the office on +27(0)21 981 0539 and speak to Carmen or Lucrezia to find out when your order will be ready.
Our courier : 3 – 5 working days.
Your courier : Please advise Carmen or Lucrezia regarding the name of the courier company you’re sending through to avoid any confusions.
Self collect : Anytime between 08:00 – 16:00 on Mondays – Thursdays and 08:00 – 14:30 on Fridays PROVIDED your order is ready for collection.

Closing Date
Factory Closed : 15th December 2017 – 15th January 2018.
Last Order date : 10th November 2017.
Last Date Courier can collect : 14th December 2017.

We thank you for your ongoing support, and are proud that you have made us one of the largest manufacturing lighting companies in South Africa.

Kind regards,
David Janse van Rensburg
Managing Director